Hiring the right roofing contractor is a decision that is as important as deciding on the right roof. A roof is not something that can just be slapped together by anyone, so working with a roofer who is experienced in a variety of roofing methods and has the right business ethics is essential. To avoid the problems that can arise from working with the wrong roofer, following are some tips on how to find the best and most experienced roofing contractor.
Licensing and Insurance
An experienced roofer does not have to be licensed; however, one that does have a license offers a certain measure of safety by having the skills necessary to do quality roofing work. Current licensure and other credentials show that the roofer continues to keep up with industry skills and standards as a part of keeping their license. Working with a roofing contractor who is insured is yet another measure of protection for homeowners, as it helps ensure working with a professional. Contractors should carry liability and worker’s compensation insurance and be willing to show this proof without any issues when asked.
Roofing Experience and Business History
Roofing is a job that requires knowledge and attention to detail, so a homeowner should inquire about a contractor’s experience and the kind of work done in the past. Ask for references and discuss the various types of roofing experience of this contractor. Talk about training and how long the contractor has been in business; research the business with the Better Business Bureau. Unfortunately, roofing is one of those trades that has been flooded with fly-by-night operations doing inferior work with little customer protection. A reputable contractor with a good roofing business will have references and positive ratings to as support of their work.
Contractor and Manufacturer Warranties
Contractor and manufacturer warranties are two different things; how a roofing contractor handles them is important. Most contractors provide their own warranty against faulty workmanship and problems related to the actual installation. Roofers must also be able to work within manufacturer's installation guidelines and to protect warranties for their customers. Homeowners should find out how a contractor intends to honor various warranties and be in agreement with those terms.
Formal Work Contracts
Because there are so many details involved in roofing work, it is essential that roofers provide written work contracts that spell out all work being performed, any warranties and guarantees offered, and any details related to the work and exercising of those warranties. Both parties should agree about what is put in the contract to be sure there are no misunderstandings that could later be problematic.
Permanent Business Address
Whether it is a warehouse location, a storefront in town, or even the roofer’s home address, be sure that a roofing contractor has a permanent address and other permanent contact information, not just a Post Office Box. A reputable business can be reached in a number of ways, as opposed to those fly-by-night contractors that operate out of their trucks and offer nothing other than a phone number. A quality contractor doing good work in town has nothing to hide and can be easily reached by current and potential customers.
Whether in need of a new roof or repairs to an existing roof, homeowners need a knowledgeable and experienced roofing contractor to trust. Finding that roofer may require a bit of effort and research; however, it is an effort that will pay off in the end. By contracting with a skilled professional, homeowners can be confident of receiving great workmanship, as well as great business ethics, and a roofer that stands behind their work!